Support

Conducting online courses will no doubt be a complex task for you. But of course, it certainly will be a pleasant task when you handle the teaching aspect of elearning. However, if you were to encounter any such problems, you would definitely need much help and support from a trusted and experienced service provider. If such be the case, Radius AccelICIM will always be there to extend its support services to you, since it is rich in its elearning experiences, along with its technical expertise.
We will, after getting some initial information on your preferences, setup your site within two working days. In case of detailed customization this may take a little longer but usually not longer than a week. After successful set up we will run and operate your Moodle elearning site. For this purpose we have developed and standardized the support service. We offer a balanced and holistic support service.
. In case you do not already have a Domain Name for your organisation we can arrange this and host the domain name on our DNS Servers.
. Likewise we can provide email, anti-spam and other Internet services
. Backups are most important part of any system, and we take this seriously. For our shared server option, we backup all your files, configuration, and database daily to a backup server. This online backup means we can quickly get you back online should the main server fault in any way. Similarly for dedicated server options we can provide a similar service.